Customer Service Representative – Arabic

IdiVentures is one of the world’s fastest-growing mobile app trading platform.

What will you be doing?

• Provide first level support to the company’s clients by chat, e-mail and phone.
• Receive requests for assistance and support and respond with the utmost professionalism possible according to the company’s guidelines.
• Represent the company and product at the highest possible level and provide a “WOW” professional and service experience 

Responsibilities

• This position is a full-time position and will include demanding hours and high availability

Requirements

• Speak Mother tongue level Arabic and have excellent English /other languages are a big plus!!
• Have Service Orientation.

It will also be nice if you:

• Have a basic understanding of the financial markets
• Have experience working in customer service

You must also possess the following qualities:

• Have phenomenal inter-personal skills
• Be a real team player
• Have high motivation to succeed and contribute