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Customer Service

Customer Service Representative – Russian

Customer Service
Kyiv, Ukrain

IdiVentures is one of the world’s fastest-growing mobile app trading platform.

What will you be doing?

  • Provide first level support to the company’s clients by chat, e-mail and phone.
  • Receive requests for assistance and support and respond with the utmost professionalism possible according to the company’s guidelines.
  • Represent the company and product at the highest possible level and provide a “WOW” professional and service experience 

Responsibilities

  • This position is a full-time position and will include demanding hours and high availability

Requirements

  • Speak Mother tongue level Russian and have excellent English /other languages are a big plus!!
  • Have Service Orientation.

It will also be nice if you:

  • Have a basic understanding of the financial markets
  • Have experience working in customer service

You must also possess the following qualities:

  • Have phenomenal inter-personal skills
  • Be a real team player
  • Have high motivation to succeed and contribute
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